Parago Contact

Privacy Policy

Last Updated: February 15, 2026

Introduction

Parago is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our AI integration consulting services, visit our website, or communicate with us. We operate in compliance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand and international data protection standards.

Data Controller

The data controller responsible for your personal information is:

Parago
120/8 Soi Sukhumvit 26, Khlong Tan, Khlong Toei
Bangkok 10110, Thailand
Email: [email protected]
Phone: +66 2 661 8427

Information We Collect

Personal Information

We collect the following types of personal information:

  • Contact information: name, email address, phone number, business address
  • Professional information: job title, company name, industry sector
  • Communication records: correspondence, inquiry details, consultation notes
  • Engagement information: service preferences, project requirements, feedback

Technical Information

When you visit our website, we automatically collect:

  • Browser type and version
  • Operating system
  • IP address and geographic location
  • Pages visited and time spent on pages
  • Referral source

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

How We Collect Information

  • Directly from you: When you contact us, request information, or engage our services
  • Through our website: Via contact forms, email communications, and automated tracking technologies
  • During engagements: Through consultation meetings, project work, and training sessions
  • From third parties: With your consent, from professional references or business partners

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for specific processing activities
  • Contract performance: Processing is necessary to fulfill our service agreements with you
  • Legal obligation: We are required to process data to comply with Thai laws and regulations
  • Legitimate interests: Processing is necessary for our business operations, provided it does not override your rights

How We Use Your Information

We use your personal data for the following purposes:

Service Delivery

  • Responding to inquiries and providing consultation
  • Delivering AI integration consulting services
  • Managing client engagements and projects
  • Providing post-engagement support

Communication

  • Sending service updates and project communications
  • Responding to your questions and requests
  • Providing technical support
  • Sharing industry insights and thought leadership (with your consent)

Business Operations

  • Improving our services and website functionality
  • Conducting internal research and analysis
  • Maintaining business records and documentation
  • Ensuring compliance with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers

We engage trusted third-party service providers to support our operations, including:

  • Website hosting and technical infrastructure providers
  • Email communication platforms
  • Cloud storage services
  • Analytics and performance monitoring tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law or in response to:

  • Valid legal processes, such as court orders or subpoenas
  • Requests from Thai government authorities
  • Protection of our legal rights or defense in legal proceedings
  • Prevention of fraud or security threats

Data Retention

We retain your personal information for the following periods:

  • Active client data: Duration of engagement plus seven years for legal and tax compliance
  • Inquiry data: Two years from last contact, unless you request earlier deletion
  • Marketing communications: Until you withdraw consent or request removal
  • Website analytics: 26 months from collection

After retention periods expire, we securely delete or anonymize your data unless longer retention is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Secure server infrastructure with regular security updates
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and vulnerability testing
  • Confidentiality agreements with all employees and contractors
  • Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

Your Rights

Under Thai data protection law, you have the following rights:

  • Right to Access: Request confirmation of what personal data we hold about you and obtain a copy
  • Right to Rectification: Request correction of inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw previously given consent at any time
  • Right to Lodge a Complaint: File a complaint with the Personal Data Protection Committee of Thailand

To exercise your rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

International Data Transfers

Your personal data is primarily processed and stored within Thailand. If we transfer data outside Thailand, we ensure appropriate safeguards are in place through standard contractual clauses or other legally approved transfer mechanisms to protect your information.

Children's Privacy

Our services are intended for business professionals and organizations. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer
Parago
120/8 Soi Sukhumvit 26, Khlong Tan, Khlong Toei
Bangkok 10110, Thailand
Email: [email protected]
Phone: +66 2 661 8427